Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Get Started
Get Started
Get Started
Get Started
1. Definitions
1. Definitions
1. Definitions
1. Definitions
Personal Information: Information about a living individual that can identify them (e.g., name, email, phone number) under Japan’s Act on the Protection of Personal Information (APPI).
Personal Information: Information about a living individual that can identify them (e.g., name, email, phone number) under Japan’s Act on the Protection of Personal Information (APPI).
User Content: Any content (text, photos, messages) that you provide via the Services.
User Content: Any content (text, photos, messages) that you provide via the Services.
Usage Data: Automatically collected data about how you use the Services (e.g., device info, IP address, log data).
Usage Data: Automatically collected data about how you use the Services (e.g., device info, IP address, log data).
Third-Party Services: External services we use (analytics, hosting, cloud, etc.).
Third-Party Services: External services we use (analytics, hosting, cloud, etc.).
2. Information We Collect
2. Information We Collect
2. Information We Collect
2. Information We Collect
We may collect the following types of information:
We may collect the following types of information:
1.
1.
Information You Provide
Information You Provide
Account registration: name, phone number, email, profile photo, etc
Account registration: name, phone number, email, profile photo, etc
Profile and bio: optional additional data you choose to share.
Profile and bio: optional additional data you choose to share.
Messages / Content: any User Content you send, upload, or generate.
Messages / Content: any User Content you send, upload, or generate.
2.
2.
Automatically Collected Information
Automatically Collected Information
Account registration: name, phone number, email, profile photo, etc
Account registration: name, phone number, email, profile photo, etc
Profile and bio: optional additional data you choose to share.
Profile and bio: optional additional data you choose to share.
Messages / Content: any User Content you send, upload, or generate.
Messages / Content: any User Content you send, upload, or generate.
3.
3.
Cookies and Tracking Technologies
Cookies and Tracking Technologies
Account registration: name, phone number, email, profile photo, etc
Account registration: name, phone number, email, profile photo, etc
Profile and bio: optional additional data you choose to share.
Profile and bio: optional additional data you choose to share.
Messages / Content: any User Content you send, upload, or generate.
Messages / Content: any User Content you send, upload, or generate.
3. Purposes of Use
3. Purposes of Use
3. Purposes of Use
3. Purposes of Use
We use your personal information for the following purposes
We use your personal information for the following purposes
To provide, operate, and maintain the Services.
To provide, operate, and maintain the Services.
To register and manage your account (e.g., verification via phone / email).
To register and manage your account (e.g., verification via phone / email).
To communicate with you: send you service-related messages, updates, security alerts.
To communicate with you: send you service-related messages, updates, security alerts.
To enable features: messaging, content sharing, profile functions.
To enable features: messaging, content sharing, profile functions.
To improve and personalize our Services: analyze how you use the app, detect bugs, optimize performance .
To improve and personalize our Services: analyze how you use the app, detect bugs, optimize performance .
For security and fraud prevention: detect unauthorized access, prevent abuse.
For security and fraud prevention: detect unauthorized access, prevent abuse.
For data analysis and research: understanding usage trends, improving product roadmap.
For data analysis and research: understanding usage trends, improving product roadmap.
To comply with legal obligations.
To comply with legal obligations.
According to Japan’s APPI, we clearly define these purposes and do not use your personal data beyond these without further notice / consent.
According to Japan’s APPI, we clearly define these purposes and do not use your personal data beyond these without further notice / consent.
4. Legal Basis and Consent
4. Legal Basis and Consent
4. Legal Basis and Consent
4. Legal Basis and Consent
By using the Services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
By using the Services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
For sensitive data or special categories (if any), we will request explicit consent if required.
For sensitive data or special categories (if any), we will request explicit consent if required.
In cases where we share data with third parties or transfer data overseas, we will obtain necessary consent or ensure legal compliance.
In cases where we share data with third parties or transfer data overseas, we will obtain necessary consent or ensure legal compliance.
According to Japan’s APPI, we clearly define these purposes and do not use your personal data beyond these without further notice / consent.
According to Japan’s APPI, we clearly define these purposes and do not use your personal data beyond these without further notice / consent.
5. Data Sharing / Disclosure
5. Data Sharing / Disclosure
5. Data Sharing / Disclosure
5. Data Sharing / Disclosure
1.
1.
Third-Party Service Providers
Third-Party Service Providers
We may share your data with third-party service providers (for example, cloud hosting, analytics, messaging infrastructure) to operate and improve the Services.
We may share your data with third-party service providers (for example, cloud hosting, analytics, messaging infrastructure) to operate and improve the Services.
These providers are contractually required to protect your data in accordance with our policies.
These providers are contractually required to protect your data in accordance with our policies.
2.
2.
Legal Obligations
Legal Obligations
We may disclose your personal information if required by law, regulation, legal process, or government request.
We may disclose your personal information if required by law, regulation, legal process, or government request.
We may also share data to protect the rights, property, or safety of DOTS, our users, or the public.
We may also share data to protect the rights, property, or safety of DOTS, our users, or the public.
3.
3.
Overseas Transfer
Overseas Transfer
If your data is transferred to third parties outside Japan, we will ensure that the transfer complies with applicable legal requirements (e.g., APPI’s rules for cross border data transfer).
If your data is transferred to third parties outside Japan, we will ensure that the transfer complies with applicable legal requirements (e.g., APPI’s rules for cross border data transfer).
We will inform you when such transfers occur, and the purposes / safeguards used.
We will inform you when such transfers occur, and the purposes / safeguards used.
6. Joint Use of Personal Data
6. Joint Use of Personal Data
6. Joint Use of Personal Data
6. Joint Use of Personal Data
If applicable:
If applicable:
We may engage in joint use of personal data with our group companies or partners
We may engage in joint use of personal data with our group companies or partners
When we do, we will disclose:
When we do, we will disclose:
1.
Which data is shared
Which data is shared
2.
The joint users (entities)
The joint users (entities)
3.
Purpose of the joint use
Purpose of the joint use
4.
Management responsibility for that data
Management responsibility for that data
7. Data Security
7. Data Security
7. Data Security
7. Data Security
We take security seriously and implement appropriate measures to protect your data:
We take security seriously and implement appropriate measures to protect your data:
Organizational measures: internal policies, access control, staff training.
Organizational measures: internal policies, access control, staff training.
Physical measures: secure offices, controlled access to systems.
Physical measures: secure offices, controlled access to systems.
Technical measures: encryption, secure storage, network security.
Technical measures: encryption, secure storage, network security.
However, no method of transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
However, no method of transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
8. Retention Period
8. Retention Period
8. Retention Period
8. Retention Period
We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy.
We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy.
When data is no longer needed, we will securely delete or anonymize it in line with our data retention policy.
When data is no longer needed, we will securely delete or anonymize it in line with our data retention policy.
9. Your Rights
9. Your Rights
9. Your Rights
9. Your Rights
Under applicable privacy laws (including Japan’s APPI), you may have the following rights :
Under applicable privacy laws (including Japan’s APPI), you may have the following rights :
Access: Request to see the personal data we hold about you.
Access: Request to see the personal data we hold about you.
Correction: Ask us to correct or update inaccurate or incomplete data.
Correction: Ask us to correct or update inaccurate or incomplete data.
Deletion: Request deletion (“erasure”) of your personal data, within legal limits.
Deletion: Request deletion (“erasure”) of your personal data, within legal limits.
Suspension of Use: Request that we stop using your personal data for certain purposes (e.g., marketing).
Suspension of Use: Request that we stop using your personal data for certain purposes (e.g., marketing).
Third-Party Data Provision Records:Request disclosure of records if your data has been shared with third parties.
Third-Party Data Provision Records:Request disclosure of records if your data has been shared with third parties.
Withdrawal of Consent: You can withdraw your consent at any time (for processing based on consent) — though it won’t affect processing already done .
Withdrawal of Consent: You can withdraw your consent at any time (for processing based on consent) — though it won’t affect processing already done .
To exercise these rights, contact us via email at hello@getdots.chat
To exercise these rights, contact us via email at hello@getdots.chat
10. Children’s Privacy
10. Children’s Privacy
10. Children’s Privacy
10. Children’s Privacy
DOTS is not intended for children under the age of 13 years old.
DOTS is not intended for children under the age of 13 years old.
We do not knowingly collect personal information from children below this age.
We do not knowingly collect personal information from children below this age.
If you believe we inadvertently collected data from a child under that age, please contact us to request deletion.
If you believe we inadvertently collected data from a child under that age, please contact us to request deletion.
11. Third-Party Links / Services
11. Third-Party Links / Services
11. Third-Party Links / Services
11. Third-Party Links / Services
The Services may contain links to third-party websites or services
The Services may contain links to third-party websites or services
This Privacy Policy does not apply to those third parties — you should read their privacy policies before using them.
This Privacy Policy does not apply to those third parties — you should read their privacy policies before using them.
We are not responsible for the content or practices of third-party sites.
We are not responsible for the content or practices of third-party sites.
12. International Use
12. International Use
12. International Use
12. International Use
If you access or use DOTS from outside Japan, your data may be transferred to, stored, and processed in Japan (or other countries) in accordance with this Privacy Policy.
If you access or use DOTS from outside Japan, your data may be transferred to, stored, and processed in Japan (or other countries) in accordance with this Privacy Policy.
By using the Services, you consent to such transfers as described here.
By using the Services, you consent to such transfers as described here.
13. Changes to This Privacy Policy
13. Changes to This Privacy Policy
13. Changes to This Privacy Policy
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We may update this Privacy Policy from time to time.
When we do, we will notify you via the app (in-app notice), by email, or by posting the new policy on our website.
When we do, we will notify you via the app (in-app notice), by email, or by posting the new policy on our website.
The “Effective Date” at the top of this policy will be updated to reflect when the new policy takes effect.
The “Effective Date” at the top of this policy will be updated to reflect when the new policy takes effect.
Your continued use of the Services after changes indicates your acceptance of the revised policy.
Your continued use of the Services after changes indicates your acceptance of the revised policy.
14. Contact Us
14. Contact Us
14. Contact Us
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at
15. Miscellaneous
15. Miscellaneous
15. Miscellaneous
15. Miscellaneous
This Privacy Policy is governed by the laws of Japan.
This Privacy Policy is governed by the laws of Japan.
If any provision of this policy is found invalid or unenforceable, the rest remains in force.
If any provision of this policy is found invalid or unenforceable, the rest remains in force.
This Privacy Policy, together with the Terms of Service and any other legal agreements, forms the entire agreement between you and DOTS regarding your personal data.
This Privacy Policy, together with the Terms of Service and any other legal agreements, forms the entire agreement between you and DOTS regarding your personal data.